Our shipping option is maximum 6 working days also there are some other shipping options based on the country and the time.
Upon your selection of a suitable shopping option for you with your order delivery. The following steps take place.
- Once your order has been shipped, you will receive an e-mail from Jawhara containing your tracking number and a link to the website order-tracking page.
- You can check the status of your order once it has been shipped by visiting the website of our logistics partner and following the instructions by using your tracking number. Your tracking number can be found in the e-mail confirming the shipment of your order or within the Order Status page on jawharajewellery.com.
Delivery to Identified Person
Customer have to enter the correct details of Consignee / Recipient Name (as it is stated in their photo identification that is approved by the Government) with complete Address, nearby landmark, postal code and contact number for hassle free delivery.
As the product reaches the destination, at the time of delivery, the recipient will have to provide any of the government recognized below identity proofs or address proof to collect the product:
We make sure that delivery is made with the help of courier agent after checking the identity proof of the recipient and the courier agent confirms the same. To make sure that the delivery is safe and secured, the courier agent will note down details of the recipient's identity proof. During this process, the receiver is expected to cooperate with the agent by providing with original copies of identity proof.
Orders can be delivered to only Residential, Commercial Location only. The delivery of the orders cannot be done to any public places like Mall, Hotel, Restaurant, Hostel, On Road etc.
If at all the recipient is unavailable during the time of delivery, We will try to make 3 attempts to deliver the product. In case you are still not reachable/ available, the same will be returned to our office. In case customer does not accept the delivery the return shipping charges along with Import duty in dubai will be borne by customer and same shall be deducted from customer amount. So please make sure your availability during delivery of the shipment.